• Received: Your shipment has been received at our warehouse in the city/country of origin.
• Processed: Your shipment is processed and packed for shipping.
• Departed: Your shipment has left our warehouse in the city/country of origin.
• Loaded into Container: Your shipment has been assigned and loaded into a shipping container
• Container Gate-In: Shipping container has been carried into the port in the country of origin.
• Customs Clearance (O) - Origin: Your shipment is undergoing customs clearance in the city/country of origin.
• Booked: A cargo flight has been booked to carry shipment.
• Manifested On Flight: Shipment has been added to booked flight's cargo manifested..
• In-Transit: Your shipment has left country of origin or is in a transit country. Some airlines make a stop in other countries before heading to destination country.
• Received From Flight: Shipment has arrived in the destination country and has been discharged from flight.
• Customs Clearance (D) - Destination: Your shipment is undergoing customs clearance in destination country. 
• Arrived: Your shipment is processed in our warehouse in the destination country and is ready for pickup or delivery. 

SMS would have been automatically sent but may have failed to be delivered for an unknown reason. If you have a tracking number for the shipment, you can check for the status of the shipment on this page. You can also contact our customer desk for assistance.